Dr. Setliff has five principles he follows regarding patient care:

1. You should keep what you were born with.
   Nothing is more intricate than the design of the human body. Masterfully conceived, the nose and sinuses treat and filter air. They deserve the utmost respect, regardless of the therapy.
   
   
2. Your comfort and convenience matter most.
   Our entire staff is focused on making your visits pleasant. We answer all your questions, and we listen attentively to your medical history. We invest in technology to save our patients a trip to other facilities. We test for allergies with one blood draw rather than hundreds of pricks or scratches.
   
   
3. Your treatment is tailored to your specific condition.
   Every patient has a unique set of symptoms and unique sinus passages. Some patients may find relief with a combination of medicine and nasal irrigations. Others may find relief only through surgery.
   
   
4. You will receive only necessary, medically vital treatments.
   The Setliff Sinus Institute makes a clear distinction between what is possible and what is necessary. For instance, although insurance pays for post-operative sinus "clean outs, " they are not routine and are rarely necessary at the Setliff Sinus Institute. Only by examining the necessity of treatment can we be the most cost efficient.
   
   
5. You are our number one priority.
   At the Setliff Sinus Institute, our sole mission is to help sinus sufferers find relief. Nothing is more important to us than caring for sinus patients and finding new, successful methods of treatment.